At Fermain Valley Hotel, we take great pride in offering our guest’s the very best in customer service and our staff work hard everyday to achieve this from offering exceptional food in Ocean and The Rock Garden Steakhouse to making sure your holiday is as relaxed as possible, where everything is taken care of.
Daniel has been with the company for six years honing his skills as a waiter and barman before moving to reception. More recently, Daniel deals with hotel operations and implementing procedures to enhance guest’s experience.
Gavin started off his hospitality career in the kitchen before finding his true vocation greeting guests and ensuring they have the perfect holiday. Originally from Wales, Gavin worked seasonally in Guernsey before joining Fermain Valley Hotel six years ago as a receptionist. Working closely alongside Daniel and the rest of the reception team, Gavin is your friendly point of contact should you have any queries before or during your stay.
Viera has been on the island for eight years and has had experience both on reception and as a hotel manageress. Friendly and efficient, Viera looks forward to welcoming you to the Fermain Valley Hotel.
Karol has been a member of the Fermain Valley Hotel team for two years and has worked extensively in all departments throughout the hotel. Now based at The Venue, Karol is a brilliant host and looks after all the corporate bookings that are held here. A popular master of ceremonies for weddings, Karol will ensure that your special day is perfect.
Rebecca is a relatively new member of the Fermain Valley team and yet, has had a significant and positive impact on both social and corporate events organised in the hotel and The Venue. Compassionate and friendly, Rebecca looks forward to meeting you and looking after all your function needs from birthday parties to large-scale corporate events.